Privacy Policy

At Cinema Le Café ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.

1. Information We Collect

When you book or interact with us, we may collect:

• Personal Details: Name, email address, phone number, and ID proof (if required for verification).
• Payment Information: Limited payment details (processed securely by third-party payment gateways — we do not store full card/bank details).
• Booking Information: Screening preferences, time slots, and category (VIP/Gold).
• Device & Log Data: IP address, browser type, and access logs for website usage analytics.

2. How We Use Your Information

We use your information to:

• Process and confirm your bookings.
• Communicate with you about your booking and send important updates.
• Maintain safety, security, and compliance with our Terms & Conditions.
• Improve our services, website, and customer experience.
• Meet legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information to third parties. Information may only be shared in these cases:

• Payment Gateways: For processing online payments securely.
• Legal Compliance: When required by law, court order, or government regulations.
• Service Providers: Limited sharing with trusted partners (e.g., IT, support services) strictly for operational purposes.

4. Data Protection & Security

• We use industry-standard security measures (encryption, firewalls, restricted access) to protect your data.
• While we strive to protect your data, no method of transmission over the internet is 100% secure. You share information at your own risk.

5. Data Retention

• Personal data is retained only as long as necessary to fulfill booking, legal, or security purposes.
• You may request deletion of your data by contacting us, subject to legal/regulatory restrictions.

6. Customer Rights

You have the right to:

• Access, update, or correct your personal information.
• Request deletion of your information (where legally permissible).
• Withdraw consent for marketing or communications.

7. Cookies & Tracking

• Our website may use cookies to enhance your browsing experience and analyze traffic.
• You may disable cookies in your browser settings, but some features may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such external sites.

9. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: